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"Hello!™" our "Click to Call" technologies |
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| Easily and quickly embed a "web phone" into a web site in a matter of minutes and get your customers talking! |
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| Five "Hello!™"solutions that meet the needs of any advertising, customer support or commercial requirement: |
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- Freephone anywhere – call free from a PC to a landline, mobile or web call centre
- Freephone web – call free from a PC to another PC
- AdCall – call from a PC at low cost rate to a landline or mobile phone
- Premium call – call from a PC at a Premium rate to a landline or mobile phone
- Caller connect – calls back to a landline or mobile phone and connects to a call centre
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| What does "Hello!™" look like? |
| A click to call link can be embedded wherever you want in your web site, on emails, in e-brochures etc. A typical Hello button looks like this:
Clicking the button opens a pop up window. Simply click the button above to see how this works. The pop up window can be customised and branded with your own logo. Hello can make a call over the Internet or it can create a normal phone call from your customers house or office. |
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| Why use "Hello!™"? |
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Research shows that many websites lose sales because they can’t find the information they want or they don’t trust the company to deliver. Allowing customers to click and talk, which is as natural as clicking on any other link on the site, significantly increases the opportunity to convert these leads into sales. It actually makes the Internet more like the physical world – where we go into a shop we talk, have our questions answered by the shop assistant, and build up trust in the shop. Studies have shown that there is a much greater chance of closing a sale when speaking with a customer than when they are just browsing. And there’s the opportunity to sell complementary products, consumables, special offers etc. Push to talk technology is the future of Internet sales.
Hello can also be used as a contact for sales, technical support or billing departments or, indeed anyone, as a global free phone number! It can also be used as the basis of a pay per call service on directories, blogging sites, lists and search engines. |
| Click here for some examples of where "Hello!™" click to call technology has been used successfully. |
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| Features |
| Simple click and talk |
| Easy to configure |
| Brand with your own logo and look and feel |
| Simple to implement into any web site |
| Suitable for any size of organisation – with calls going to PC, landline or mobile phone |
| Completely hosted service – needs no additional hardware or software |
| User friendly messaging |
| Inexpensive |
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| Benefits |
| Increases sales |
| Enhances trust |
| Easier to sell up |
| Improved customer service |
| Differentiates from competition |
| Improved response from email marketing campaigns |
| Cost savings for internal use as a global free phone number |
| Called party is anonymous to caller |
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| Is "Hello!™"easy to install? |
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| It is actually very simple to install - "Hello!™" can be implemented in a matter of minutes and can call an existing landline or mobile number so you don’t even need to change your call handling procedures. Of course, you may prefer to receive the call directly to your own PC’s and make use of WhitePhone’s Desktop technology which you can simply be downloaded on-line. |
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| What does "Hello!™" cost? |
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| The annual subscription charges start at £75 for a single web site. Calls cost from as little as 2 pence per minute. You can download an order form here or simply contact us for more information |
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| "Hello!™" technical information |
| Our Hello technology has a number of components. The "Hello!™" client download consists of a small Active X component which is downloaded by the user the first time they click on the "Hello!™" button. This then enables a call to be placed to the web site by a single click. The call is end-to-end encrypted using standard 128bit SSL. The "Hello!™"CallTo technology and Caller Connect solutions do not require a software download |
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- A two User WhitePhone Business account is included in the Hello package
- PC needs to be sound-enabled (headset, handset, or microphone and speakers), running Windows 2000, 2003 or XP, and Internet Explorer version 5 or above.
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