Personal User Guide

Getting Started
 
Starting the software for the first time
 
Logging in
Forgotten Your Password?
   
Set Up Your Profiles and Options
 
 
Personal Profile
 
Change Password
Photo Upload
Preferences
Options
Regions
   
Online Monitor Status
 
Online Monitor List Right Mouse Click Options
Understanding Icons in Your Address Book
   
FollowMe!
 
How to Enter Phone Numbers
   
FastTalk!
 
Upload your Outlook Address Book with FastTalk!
 
Import Contacts
Importing other address books
   
Find Contacts, Address Books and Online Monitor
 
Personal Address Book
 
Adding/Removing Address Books
Search Contacts
 
Adding a Contact to Your Address Book
Deleting a Contact from Your Address Book
Adding a Contact to Your Online Monitor
   
Calendar
 
Adding New Appointments
   
Making Calls
 
Free PC to PC Calls
 
Making a Call
Accepting an Incoming Call
Ending a Call
PC to Phone Calls – PSTN
 
Making a PC to Phone (Off Net) Call
Adding Money to Your Phone Account Balance
Call Logs
 
PC to PC Call Logs
Phone Call Logs
   
Messaging
 
Creating a Video Mail
Creating a Voice Mail
Creating Text Messages
Receiving Messages
Retrieving Messages
 
Voice Messages
Text Messages
Video Message
Announcements
Reminders
Contact Requests
Deleting Messages
   
Personal Communications in the Me!
 
How to Make an Announcement
   
Network Connections, Security, Http 1.1 and Firewalls
 
Ports and Security
Http 1.1
Firewalls
 
Checking Windows Personal Firewalls
 
Windows XP SP2 Firewall
McAfee Security Centre
Norton Internet Security
Zone Alarm Pro security system
   
Step by step guide to troubleshoot firewall problems
   
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FastTalk!

FastTalk! enables you to phone to your contacts by just inserting their email address into the FastTalk! text box “Enter email, press Go!” on the bottom-left any of your WhitePhone window.  You can use FastTalk! to phone to your contacts who have already joined the WhitePhone network under the relevant email addresses.

FastTalk! also allows you to send a personal invitation to any of your contacts who are not using WhitePhone yet.

Please note: We strongly recommend that you upload your photograph to personalize your FastTalk! invitations and  communications experience.To upload your personal photo click on Photo Upload under Profiles / Personal Profile .  Please find more information about how to upload you photo under "Set up your personal profile" in this user guide.

To use FastTalk! you simply enter the email address of your contact into the FastTalk! text box “Enter email, press Go!” on the bottom-left of your WhitePhone window and click the “Go!” button. You will be informed by the system that your contact has yet to join the network. To send a personal invitation on your behalf just click the OK! button in the FastTalk! pop-up window.

 

Your contact will receive a personal email invitation to his email account on your behalf.

He can simply click on the link in the email (see below for an example)showed below to register and download the system.

FastTalk
Now you can add anyone at anytime from anywhere to your WhitePhone address book. This feature enables you to get started quickly with getting your contacts on line and being able to talk to them PC to PC free.
 

Import Contacts

To import your Address book to WhitePhone, choose FastTalk-Import Address Book option under Tools of your main menu bar. This will upload your Outlook, Outlook Express and Windows Address books (but will only add one instance of each email address into your contacts).

You will then see the following FastTalk! dialog box.
 
 
 
FastTalk! allows you to send invitations instantly to your contacts to talk to you and to make a fast contact with existing friends who are already using the WhitePhone network.

Upload your Outlook Address Book with FastTalk!

Before you import your address book you can choose between two options:

  1. Click on the “Click here to FastTalk! now” if you want the network to invite your friends and contacts automatically into the network.
  2. If you prefer to contact your friends on a person by person basis, select Just import my contacts and I will invite them later.

WhitePhone will notify you automatically by sending a message to you when a person you have invited comes online the first time.

If you are Microsoft Outlook User, you will see the following dialog box before importing the address book.

Tick on allow to access check box & select time.

Now press Yes on this. You will then see the following dialog box.

 

Press OK and go to your Find tab & check your address book update by selecting "Imported Contacts" from the drop down list:

You can now talk with your contacts free PC to PC.

Importing other address books

If you have address books in other applications you may be able to synchronise them from those applications to Outlook or Outlook Express and then import them in a second stage using FastTalk upload. For example both AOL and Yahoo offer a free synchronisation feature using Intellisync® which will export their address books into Outlook or Outlook Express.
 

Intellisync for Yahoo!

To export your Yahoo! contacts, go to Addresses in your Yahoo! Inbox. Click on Sync link at the top left side of your window.

To proceed with the Yahoo! address book export you need to install Intellisync for Yahoo! Click Install Now to proceed. Save the software on your Desktop and open it from there. You will see the Intellisync for Yahoo! pop up window. Click on Setup to continue.
Enter your Yahoo ID and password in the Settings & Configurations pop up window and click on the Application Settings button.
Click on Address Book in the next window and hit Choose.

Now choose the application you want your Yahoo! Address book to be exported to: either MS Outlook or Outlook Express.

Hint: if you only use one of these programs you may choose to import the addresses into the other one to avoid affecting your normal address book. This could then make it easy to edit this list of addresses and delete any contacts you don’t want to invite before using FastTalk!

 
Tick the operation you are willing to do: Export. Now hit OK.
You will be asked to confirm your Address Book Edits. Simply press Accept to let all changes to be made.
You will see now imported contacts in your Outlook Address Book. To import your contacts to your WhitePhone simply follow the Fasttalk! import instructions.

Intellisync for AOL!

The AOL address book has a link called “Sync” which takes you to a link to download a free copy of Intellisync for AOL.

This program enables you to export your address details into Outlook or Outlook Express, and from there you can import them into WhitePhone.

Clicking on Sync in AOL address book shows the following:

Click on Download Now and save and install the Intellisync for AOL application to your desktop.

Double click on it and open the new application. Enter your screen name and hit OK.

Please select the Desktop application to export your contacts to and click Next.

Hint: if you only use one of these programs you may choose to import the addresses into the other one to avoid affecting your normal address book. This could then make it easy to edit this list of addresses and delete any contacts you don’t want to invite before using FastTalk!

The next step asks you to select AOL Information to be processed. Select Address Book and click Next. If you have completed your setup just click Next and proceed with the AOL address book export.
In the Intellisync pop up window simply click Sync Now to finish with your AOL address book export.

Now you will see imported contacts in your Outlook Address Book.To import your contacts to your WhitePhone simply follow the Fasttalk! import instructions.