Business User Guide

 
 

Getting Started

Starting the software for the first time

 
Logging in
Forgotten Your Password?
   

Setting up your business profiles and options

Personal Profile

 
Change Password
Photo Upload
Preferences
Options
Regions

Company Profile

 
Logo Upload
Regions
 

User Admin

Adding a New User

User Permissions

 
Changing User Permissions
   

Online Monitor Status

Online Monitor List Right Mouse Click Options

Understanding Icons in Your Address Book

   

FollowMe!

How to Enter Phone Numbers

   

FastTalk!

Upload your Outlook Address Book with FastTalk!

 
Import Contacts
Importing other address books
 

Find Contacts, Address Books and Online Monitor

Personal Address Book

 
Adding/Removing Address Books

Search Contacts

 
Adding a Contact to Your Address Book
Deleting a Contact from Your Address Book
Adding a Contact to Your Online Monitor
 

Diary (Calendar)

Adding New Appointments

   

Making Calls

Free PC to PC Calls

 
Making a Call
Accepting an Incoming Call
Ending a Call

PC to Phone Calls – PSTN

 
Making a Pc To Phone (Off Net) Call

Adding Money to Your Phone Account Balance

Call Logs

 
PC to PC Call Logs
Phone Call Logs
 

Messaging

Creating a Video Mail

Creating a Voice Mail

Creating Text Messages

Receiving Messages

Retrieving Messages

 
Voice Messages
Text Messages
Video Message
Announcements
Reminders
Contact Requests
Deleting Messages
 

CRM (Customer Relationship Management)

Creating a New CRM Record for a User

Viewing CRM Records

   

Business Communications in the Markets!

How to Make an Announcement

   

Network Connections, Security, HTTP 1.1 and Firewalls

Network Connections

Security

Http 1.1

Firewalls

 
Checking Windows Personal Firewalls
 
Windows XP SP2 Firewall
McAfee Security Centre
Norton Internet Security
Zone Alarm Pro security system
 

Step by step guide to troubleshoot firewall problems